Refund policy

Return & Refund Policy – ThingsNeed.shop

At ThingsNeed.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

• Products can be returned within 7 days of delivery.
• Items must be unused, in their original condition, and in the original packaging.
• Returns will not be accepted for products that are damaged due to misuse, improper handling, or normal wear and tear.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 5–10 business days through the original payment method.
• Shipping charges (if any) are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us

For return requests, refund inquiries, or any assistance, please contact:

Email: contact.thingsneed@gmail.com
WhatsApp: +91 82818 89801

We are committed to resolving your concerns as quickly as possible.

ThingsNeed.shop
Customer Support Team